Order Processing

Orders are typically processed and shipped within 5–10 business days after purchase.

For made-to-order items, the estimated production and shipping time will be stated on the product page.

Please note that orders are not processed or shipped on weekends or public holidays.

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Shipping Methods

Orders are shipped using the most appropriate shipping carrier based on the destination and package size.

Shipping carriers cannot be selected by customers.

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Shipping Rates

Shipping costs are calculated at checkout based on the destination, package size, and weight.

The total shipping cost will be displayed before your order is confirmed.

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International Shipping

We ship worldwide.

Delivery times vary depending on the destination country, customs processing, and the selected shipping service.

Please note that customs duties, import taxes, VAT, or other fees may apply and are the responsibility of the customer.

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Shipping Delays

Delivery may be delayed due to weather conditions, customs clearance, carrier issues, or other unforeseen circumstances.

We appreciate your patience and understanding.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect address, failed delivery, or refusal to accept the package, additional shipping charges may apply for reshipment.

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Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

We will review the issue and arrange a replacement or refund where appropriate.